# Set default settings for every new mailbox (User Defaults and Propagate)

> As a domain admin, choose the settings every new Office Niaga Mail user starts with, and optionally push them to existing users.
>
> Source: https://docs.officeniaga.com/user-defaults/

As a domain admin, go to **Domain Settings** > **User Defaults** to choose the settings every new mailbox starts with, then click **Save**.

## Change the defaults

1. [Log in to webmail](/log-in/) with your domain admin account.
2. Click the **Domain Settings** icon in the top bar, then **User Defaults** in the left menu.

   *(Screenshot: Domain Settings, User Defaults, Propagate)*

3. Review each card:
   - **Account**: **Mailbox Size Limit MB (0 = Unlimited)**.
   - **User**: **Language**, **Time Zone**, **Plus Addressing**, **Calendar Auto-Clean**, **Disable password changes**, **Show in Global Address List** (see [Global Address List](/global-address-list/)) and **Forward all email to another address**.
   - **Service Access**: **Webmail**, **POP**, **IMAP** and **Inbound SMTP**.
   - **Webmail**: **Delete Email Action**, **Compose Font**, **Default From Address**, **Request read receipts by default**, **Show images from external websites** and more. Staff can change their own later. See [Reply-To, default sender address and read receipts](/reply-to-read-receipts/) and [Why logos and pictures do not show](/external-images/).
   - **Throttling**: outbound limits. Leave these unless we advise otherwise.
4. Click **Save**. The new defaults apply to mailboxes you [add](/add-mailbox/) from now on.

## Tips for Malaysian businesses

- Check that **Time Zone** shows **(UTC+08:00) Kuala Lumpur, Singapore**, so meeting times and email timestamps are correct. Staff can still change their own. See [Set your time zone and business hours](/time-zone-business-hours/).

  *(Screenshot: User Defaults, Time Zone)*

- If every staff member uses IMAP, turn off **POP** under **Service Access**. See [IMAP or POP3: which one to choose](/imap-vs-pop3/).

## Apply to existing users (Propagate)

**Propagate** pushes the defaults to users who already exist.

> **Caution**
> Propagate can overwrite settings your staff chose for themselves, such as their time zone or font. We have not confirmed exactly which fields it changes, so tell staff before you use it, or WhatsApp us first.

## Still stuck

WhatsApp our support team at [+60 16-916 3324](https://wa.me/60169163324).

## Common issues

### I changed User Defaults but my existing staff did not get the new settings.

Save only applies to mailboxes created after the change. To apply the defaults to existing users, use Propagate, but read the warning in this article first.

### The Save button is greyed out.

Save stays greyed out until you change a setting on the page. Change a value and it becomes clickable.

### Can a normal user open User Defaults?

No. Only a domain admin sees Domain Settings. Ask your company admin, or contact us.