Change display name & mailbox quota

Watch the steps

1. 1Domain Settings
2. 2Accounts
3. 3Display Name
4. 4Mailbox Size Limit
5. 5Save

Change display name & mailbox quota (0:21)

Both settings are on the same screen. You need to log in with a domain admin account.

Open the user’s settings

Start here for both changes below.

1. Click Domain Settings.

2. On the left, click Accounts, then click the user you want to change.

   

Change the display name

Enter the new name in the Display Name field, then click Save.

Change the mailbox quota

Enter the new size in the Mailbox Size Limit field, then click Save.

Still stuck

WhatsApp our support team at +60 16-916 3324.

Common issues

What is a display name?

The name recipients see in the sender field, for example Ali - Sales instead of just the email address. By default, the display name is the email address itself.

The mailbox is full and email cannot be received.

Raise that user's Mailbox Size Limit, or delete old emails and empty the Deleted Items folder. The total quota for all users is limited by your package.

Related articles

• Add or replace an email user
• Create & manage user groups