Forward email & set up an autoresponder

Watch the steps

1. 1Settings
2. 2Account
3. 3Forwarding
4. 4Forwarding Address
5. 5Save
6. ✓Done

Forward your email (0:21)

1. 1Settings
2. 2Autoresponder
3. 3Enable Autoresponder
4. 4Subject
5. 5Type your message
6. 6Save
7. ✓Done

Turn on an autoresponder (0:26)

Both of these settings are under your account’s Settings. They are often used together, for example while a staff member is on leave.

Forward email to another address

Every email that arrives is also sent to another address, for example your Gmail or a colleague.

1. Log in to webmail. Click Settings, then Account.

2. Scroll down to the Forwarding card.

3. Enter the address in the Forwarding Address field. You can enter more than one.

   

4. If needed, change the Forward Method. Leave Delete messages when forwarded turned off so a copy of every email stays in your mailbox.

5. Click Save.

Turn on the autoresponder

The autoresponder replies to every email automatically, for example “I am on leave until 30 September”.

1. Click Settings, then Autoresponder.

2. Turn on Enable Autoresponder.

   

3. Fill in the subject and reply message, then click Save.

Tip

Remember to turn off the autoresponder when you are back in the office.

Still stuck

WhatsApp our support team at +60 16-916 3324.

Common issues

I forward my email to Gmail. Can I reply from Gmail as my Office Niaga address?

Yes. Set up Send mail as in Gmail - see Use Office Niaga email with Gmail.

Can I forward email to more than one address?

Yes. Enter several addresses in the Forwarding Address field.

See it in the steps

Related articles

• Use Office Niaga email with Gmail or Outlook.com
• Create an alias or mailing list