Skip to content
Office NiagaOffice Niaga Help
View pageas Markdown

Ask an AI about this page

ChatGPTClaudePerplexityGoogle AI ModeMicrosoft CopilotGrokMistral Le Chat

Store files online with File Storage

Updated For SmarterMail Build 7692

Baca dalam Bahasa Melayu

File Storage is a separate area in webmail for uploading and organising documents, but it shares the same storage quota as your mailbox.

Upload and organise files

Section titled “Upload and organise files”
  1. Click the File Storage icon in the top toolbar.
  2. Click Upload and choose the file from your computer.
  3. Use My Files and All Files in the left panel to switch views.
  4. Open the folder menu to use New Folder, Move Folder, Rename Folder or Delete Folder.
  5. Click the Sorting icon next to Select to order the list by File Name, Size, Date Uploaded or Public.

Watch your quota

Section titled “Watch your quota”

File Storage counts toward the same space as your mailbox, so uploading large files here can fill your mailbox just as a full Inbox can.

  1. Check the used space shown at the bottom left of File Storage, or click the Reports icon, then Disk Usage, to see File Storage Usage next to Mailbox Usage and Team Workspace Usage within one total, as covered in See what is using your mailbox space.

If you run out, see Mailbox full: free up space.

File Storage suits documents you want open alongside your email, for example files your team references in Tasks and Notes or discusses in webmail chat. It is not a substitute for a full backup of your files.

Still stuck

Section titled “Still stuck”

WhatsApp our support team at +60 16-916 3324.

Common issues

Does File Storage count against my mailbox quota?

Yes. File Storage shares the same quota as your mailbox. Check File Storage Usage inside Disk Usage in Reports, covered in See what is using your mailbox space, and see Mailbox full: free up space if you run out.

Why can't I see a file I uploaded?

Check that you are in My Files and use Search at the top right, or sort the list with the Sorting icon to bring it to the top.

Should I use File Storage as a backup?

No. Use it for files you want handy inside webmail, not as your only backup, since it shares space with your mail.

Was this article helpful?

Cookie settings

We use Google Analytics to see which guides help and where readers get stuck. It is on by default; you can turn it off. Your choice is saved on this device.