Spot a fake login email

An email that asks you to click a link and enter your password to “verify” your mailbox or avoid suspension is fake. A genuine mailbox-full notice never needs your password. To check your space, log in yourself and see Mailbox full.

Warning signs

• An urgent threat, such as a deadline of a few hours or “mailbox suspended”.
• A link that does not go to mail.officeniaga.com. On a computer, rest your mouse on the link without clicking to see the real address. On a phone, press and hold the link.
• An official-looking sender name with a strange address behind it. A fake email can even appear to come from your own company.
• A generic greeting like “Dear User” instead of your name.
• Odd spelling, grammar or formatting.

Where to actually log in

The only place to log in is mail.officeniaga.com. Type it into your browser yourself or use a saved bookmark. See Log in to webmail.

If you already entered your password

1. Change your password right away, then turn on two-step authentication.
2. Tell your domain admin what happened.
3. Check Settings for a Forwarding Address you did not set up (Forward email and autoresponder) and check your content filtering rules. Delete anything unfamiliar.
4. Contact support on WhatsApp at +60 16-916 3324 if you need help.

Caution

Never type your password into a page you reached by clicking a link in an email, even if the page looks exactly like the Office Niaga login. To get fewer of these emails, sign up on websites with a disposable address instead of your main one.

Common issues

The email says my mailbox will be suspended today unless I click a link. Is this real?

Almost certainly not. Check the warning signs on this page, and if you are unsure, contact support on WhatsApp at +60 16-916 3324 instead of clicking the link.

The link went to a page that looks exactly like the Office Niaga login. How do I tell it is fake?

Check the address bar. It must show exactly mail.officeniaga.com followed by a / or nothing at all. Anything else, such as mail.officeniaga.com.login-verify.xyz or officeniaga-mail.com, is fake.

I already entered my password on one of these pages. What now?

Change your password immediately and tell your domain admin. See If you already entered your password on this page.

Related articles

• Log masuk ke webmail
• Tukar atau reset password
• Block a sender
• Majukan e-mel dan autoresponder