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Export your contacts

Updated For SmarterMail Build 7692

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You can download all your contacts from webmail as one file. Keep it as a backup, or use it to move your contacts to another app or mailbox.

  1. Log in to webmail.
  2. Open Contacts.
  3. Click the three-dot button () above your contact list.
  4. Choose Export All VCard or Export All CSV.
  5. Save the file somewhere safe, such as your computer or company drive.
  • vCard (a .vcf file) - best for phones and most mail apps.
  • CSV - best if you want to open the list in Excel or bring it into Outlook.

If you are not sure, export both. The files are small.

To load the file into Office Niaga Mail again, or into another mailbox, follow Import contacts. Both vCard and CSV files can be imported.

Common issues

How do I move contacts to a new staff member's mailbox?

Export the contacts from the old mailbox, then log in to the new mailbox and import the file. For a full handover, see When a staff member leaves.

Can I keep my contacts on my phone without exporting a file?

Yes. Sync them to your phone instead, so changes show up in both places. See Sync your contacts with your phone.

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