Set up email on iPhone & iPad

Add Office Niaga Mail to the built-in Mail app on your iPhone or iPad. You need your email address and password.

Steps

You need your full email address, your password and the server name mail.officeniaga.com.

1. Open Settings, then Mail, Accounts, Add Account. On iOS 18 and later, go to Settings, Apps, Mail, Mail Accounts, Add Account.

2. Choose Other, then Add Mail Account.

   

3. Enter your name, full email address and password, then tap Next.

4. Choose IMAP and fill in the server details:

   • Incoming Mail Server and Outgoing Mail Server - Host Name: mail.officeniaga.com
   • User Name: your full email address, for example ali@yourcompany.com
   • Password: your email password

   

5. Tap Next. If it works, choose what you want to sync, then tap Save.

   

6. You can now open your email in the Mail app.

   

Tip

If your email will not send after this, check the outgoing server port. Use 465 with SSL. All the settings are in Email server settings.

Still stuck

WhatsApp our support team at +60 16-916 3324.

Common issues

My iPhone shows "Cannot Verify Server Identity" or the account cannot be verified.

Make sure the incoming and outgoing servers are mail.officeniaga.com, not an old address. Also check your email address and password in webmail first.

I can receive email but cannot send.

Open the account, go to SMTP under the outgoing server, and make sure port 465 is used with SSL turned on. See Email server settings.

Related articles

• Email server settings (IMAP, POP3, SMTP)
• Sync your calendar with iPhone & Android
• Set up email on an Android phone