Organise your inbox with folders & flags

Watch the steps

1. 1Inbox
2. 2New Folder
3. 3Parent Folder
4. 4- Root Folder -
5. 5Name
6. 6Save

Create a folder (0:21)

Create a folder

Folders help you keep emails from one customer, project or supplier together.

1. On the Email tab, right-click Inbox (or any folder), then click New Folder.

   

2. The Parent Folder field shows the folder you right-clicked, so the new folder is created inside it. For a main folder, change Parent Folder to - Root Folder -. Enter a Name, then click Save.

   

Delete a folder

Right-click the folder, then click Delete Folder. This option shows only on folders you created. You cannot delete Inbox, Sent Items, Drafts, Deleted Items or Junk Email.

Flag an email for follow-up

A flag marks an email you need to act on later, like a Star in Gmail.

1. Click the email in the list.

2. Click the … button above the list, then click Flag.

   

To see only flagged emails, click the sort icon (three lines, next to the … button) and choose Flagged. Choose All to see every email again.

Still stuck

WhatsApp our support team at +60 16-916 3324.

Common issues

Can emails be moved to a folder automatically?

Yes. Use content filtering - see Filter email by content.

Related articles

• Filter email by content