Email server settings (IMAP, POP3, SMTP)

Use these settings to connect Office Niaga Mail to any email app. Every part uses the same server: mail.officeniaga.com.

Settings

Type	Server	Port	Security
Incoming - IMAP (recommended)	mail.officeniaga.com	993	SSL/TLS
Incoming - POP3	mail.officeniaga.com	995	SSL/TLS
Outgoing - SMTP	mail.officeniaga.com	465	SSL/TLS

Username & password

Your login details are the same as for webmail.

• Username: your full email address, for example name@yourcompany.com
• Password: your email password
• The outgoing server (SMTP) needs authentication. Use the same username and password as the incoming server.

Port 587 is not used

Many phones and Outlook suggest port 587 automatically. That port is not open on our server. If your email will not send, change the outgoing server to port 465 with SSL/TLS.

Webmail

You can also read your email directly in your browser without any settings: log in at mail.officeniaga.com.

Still stuck

WhatsApp our support team at +60 16-916 3324.

Common issues

I can receive email but cannot send.

Check your outgoing server (SMTP) settings. Use port 465 with SSL/TLS, and turn on authentication with the same email address and password. Port 587 is not open on our server.

IMAP or POP3 - which one should I choose?

Choose IMAP if you use email on more than one device - your email stays on the server and looks the same on every device. POP3 downloads email to one device only.

My app picked port 587 automatically.

Change it to port 465 and SSL/TLS by hand. Port 587 is not open, so your email will not send.

Related articles

• Set up email on iPhone & iPad
• Set up email on an Android phone
• Set up email in Microsoft Outlook
• Set up email in Mozilla Thunderbird