Recover a deleted email

A deleted email usually goes to your Deleted Items folder. You can move it back to your Inbox from there. On Google Workspace, see Recover deleted emails or Drive files in Google Workspace.

Move it back from Deleted Items

1. Log in to webmail.
2. Open the Deleted Items folder.
3. Sort by date, or search by sender or subject, to find the email.
4. Move the email to Inbox, or to any other folder. See Folders and flags if you are not sure how.

If it is not in Deleted Items

1. Check Junk Email and your other folders. A filter may have moved the email rather than deleted it. See Not receiving an email.
2. If you read email with POP3, the email may only be on the computer or phone that downloaded it. Look in the Deleted Items or Trash folder of that app. See IMAP or POP3.
3. If you still cannot find it, contact support on WhatsApp at +60 16-916 3324 or email support@webimpian.com. Tell us your email address and roughly when the email arrived.

Caution

Emptying Deleted Items removes those emails permanently. Before you empty it to free up space, move anything you want to keep to another folder. See Mailbox full.

Common issues

I deleted an email by mistake. Is it gone for good?

Usually not. Open the Deleted Items folder in webmail and move the email back to your Inbox.

The email is not in Deleted Items. Where else can I look?

Check Junk Email and your other folders, and use search. If you use POP3, the email may only be on the device that downloaded it - see IMAP or POP3.

I already emptied Deleted Items. Can you get the email back?

Contact support on WhatsApp at +60 16-916 3324 with your email address and roughly when the email arrived. We will check what is possible, but we cannot promise recovery.

Related articles

• Susun peti masuk dengan folder dan flag
• Mailbox full: free up space
• IMAP or POP3: which one to choose
• Not receiving an email